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Questions about a deposit, a withdrawal, advertising or your referral link? Send us a message.

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📬 Support channels

  • 💬General support
    support@catptc.example
  • 📣Advertising team
    ads@catptc.example
  • 🛡Verification desk
    verify@catptc.example

⏱ Response times

Deposit verificationWithin 24h
Withdrawal reviewWithin 24h
General enquiry1–2 business days
Advertising enquiry1–2 business days

All times are business days. Cryptocurrency network congestion can add delay to on-chain payouts beyond our control.

⚡ Before you write

  • Deposit pending? Approval is manual — check the status in your dashboard first.
  • Withdrawal delayed? Confirm your wallet address network matches the coin you selected.
  • Ad campaign not delivering? You need $3 in approved deposits before you can post.
  • Missing referral bonus? Make sure the signup used your link with the ?ref= parameter.
Read the full FAQ →